IT and Cybersecurity Services For Southern Idaho Businesses

Empower Your Business with Next-Level IT Solutions

When it comes to IT consulting in Southern Idaho, we stand out. Our lightning-fast response time, extensive expertise, unparalleled customer service, and tailored technology solutions set us apart. Trust us for top-notch IT services and Cybersecurity solutions that exceed your expectations.

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Attention Southern Idaho Small Business Owners: Avoid Overpaying For I.T. Support!

TECHNOLOGY SERVICES

See What We Have To Offer!

Managed IT Services

You can rest easy when you put your IT support needs in our hands. Never worry about extensive downtime again with our 24/7/365 monitoring services.

Cybersecurity

Our goal is to provide top-tier Cybersecurity Solutions tailored to your specific requirements and budget, ensuring robust protection without compromising on quality.

Data Backup and Recovery

Experience our innovative system designed to safeguard your domain and server data. Utilizing a distinct approach, we back up your information and store it securely on an off-site server, ensuring swift access whenever you need it.

Help Desk Services

Count on us for comprehensive helpdesk services covering network and PC issues, software support, and efficient virus removal. We're your dedicated support team, ready to assist whenever you need us.

Structured Cabling

VoIP Business Phones

And So Much More!

5 Big Reasons to Choose Alliance TechSolutions to Support Your Computer Network

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We Respond Within 30 Minutes Or Less. The average amount of time it takes for one of our clients to get on the phone with a technician who can start working on resolving their problem is 3.5 minutes. We know you’re busy and have made a sincere commitment to making sure your computer problems get fixed FAST. And since most repairs can be done remotely using our secure management tools, you don’t have to wait around for a technician to show up.

100% No-Small-Print Satisfaction Guarantee. Quite simply, if you are not happy with our work, we’ll do whatever it takes to make it right to YOUR standards without charging you for it. And if we can’t make it right, the service is free.

No Geek-Speak. You deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms. Our technicians will also not talk down to you or make you feel stupid because you don’t understand how all this “technology” works. That’s our job!

Peace Of Mind. Because we monitor all of our clients’ networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and running your business, not on your IT systems, security and backups.

We are the Complete Solution. From help desk support, equipment procurement, cloud solutions, phone systems, PCI compliance, HIPAA compliance, to cyber security, and everything in between.

What Other Business Owners Are Saying About Us…

Revolutionizing Veterinary IT

“My vet clinic was an IT mess. We are a 99% digital practice. My two previous IT providers were "fixing" things every week. I was constantly struggling with integration and reliability. Alliance not only eliminated down time and bugs but also improved efficiency, decreased cost, and made my equipment more organized and cosmetically appealing. They also had awesome ideas to expand my capabilities. Highly recommend Alliance for all tech support needs!”

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Amber Parish

DVM, Gooding Vet Clinic

Transformative IT Support

"Since enrolling in Alliance TechSolutions' managed IT services, the responsiveness to troubleshoot issues has been exceptional, surpassing previous outsourcing experiences. The cost-effectiveness is remarkable. Daniel's expertise in providing tailored solutions and monthly personal visits for superior customer service set ATS apart. If you're on the fence, I'd say Daniel checks all the boxes – highly responsive, knowledgeable, and timely project completion."

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Gene Edwards

CEO, GLC Products

Alliance Translates Geek Speak

“Alliance TechSolutions translates 'nerd-speak' into understandable solutions for non-techies like me. His dynamic team, has been invaluable, addressing complex website issues, creating compelling video media, and excelling in social media & SEO. I may not grasp all the ones and zeroes, but Danial does, and that's what matters. Our relationship with Alliance is highly valued for their expertise and support.”

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Joshua Van Dyke

COO, Homestead Tactical

About Alliance TechSolutions

At Alliance TechSolutions, we've been simplifying technology since 2022. Our customer-centric approach prioritizes people over tech, ensuring personalized solutions that evolve with your business needs. We deliver rapid response IT support, and Cybersecurity solutions treating every issue with care and priority. Trust us to handle your IT needs so you can focus on what matters most: your business.

Partnering With technology solutions that matter

Schedule your FREE Cybersecurity Risk Assessment!

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Alliance TechSolutions Logo

468 Addison Ave W

Twin Falls, Idaho 83301

208-421-9802

Support@atsidaho.com

Latest Articles

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How “Cheaper” IT Providers Sneak In Expensive Hidden Costs

February 21, 20244 min read

How “Cheaper” IT Providers Sneak In Expensive Hidden Costs

Is your company looking to hire an IT firm? Unfortunately, unless you’re tech-savvy or experienced with IT contracts, there can be hidden costs that you wouldn’t expect or know to look for. While it can sound appealing to go for the cheapest firm, that decision can end up costing you more in the long run due to carve-outs and hidden fees in the contract. Cheaper IT firms will omit certain services from the original agreement and later nickel-and-dime you to add them on or by quoting you inadequate solutions that you’ll later need to pay to upgrade.

To help you weed out these companies that are not the bargains they advertise themselves to be, there are a few key elements to consider determining if your quote is insufficient, overpriced or underquoted.

Insufficient Compliance And Cybersecurity Protections:

A ransomware attack is a significant and devastating event for any business; therefore, it’s imperative that the IT company you’re working with isn’t just putting basic (cheap) antivirus software on your network and calling it a day. This is by far the one critical area most “cheaper” MSPs leave out.

Antivirus is good to have but woefully insufficient to protect you from serious threats. In fact, insurance companies are now requiring advanced cyber protections such as employee cyber awareness training, 2FA (2-factor authentication), and what’s called “advanced endpoint protection” just to get insurance coverage for cyber liability and crime insurance. We provide those standards in our offering, so not only do you greatly reduce your chances of a cyber-attack, but you also avoid being denied an important insurance claim (or denied coverage, period).

Inadequate Recovery Solutions:

One thing you also want to make sure you look for in your IT firm proposal is that they do daily backups of your servers and workstations, as well as any cloud applications your company uses (Microsoft 365, Google Workspace, etc.), because online applications do NOT guarantee to back up your data. You also need to make sure your backups are immutable or unable to be corrupted by hackers. Again, most insurance companies now require immutable backups to be in place before they’ll insure against ransomware or similar cyber events.

Transparency About On-Site And After-Hours Fees:

This might take you by surprise, but most IT firms will charge EXTRA for any on-site or after-hours visits. We include ALL of this in our agreements, but ‘cheaper’ MSPs will intentionally leave this out and add it on later to make the sticker price appear lower. Make sure you understand what is and isn’t included in your service agreement before signing.

Nonexistent Vendor Liaison And Support:

Will they help you with all of your tech, or just select pieces that they’ve installed? Some IT firms will charge you hourly to resolve tech support issues with your phone system, ISP, security cameras, printers and other devices they didn’t sell you but that still reside on the network (and give you technical problems). These fees can stack up over time. As a client of ours, you get all of that INCLUDED, without extra charges.

Cheap, Inexperienced Techs And No Dedicated Account Managers:

One way some companies cut costs is by skimping on customer support and expertise. Many of the smaller MSPs will hire technicians under a 1099 agreement or find cheaper, less experienced engineers to work on your network and systems. The more experienced and knowledgeable a tech is on networking and, more specifically, cybersecurity, the more expensive they are.

Further, many smaller MSPs can’t afford dedicated account managers, which means you’re depending on the owner of the company (who’s EXTREMELY busy) to pay attention to your account and to look for problems brewing, critical updates that need to happen, upgrades and budgeting you need.

Good account management includes creating and managing an IT budget, a custom road map for your business and reviewing regulatory compliance and security on a routine basis to make sure nothing is overlooked. You get what you pay for, and this is NOT an area you want overlooked.

BEFORE you sign on the dotted line, it’s important to make sure that you fully understand what IS and ISN’T included in the service you are signing up for. It’s VERY easy for one IT services provider to appear far less expensive than another UNTIL you look closely at what you are getting.

If you’d like to see what dependable, quality IT support looks like, book a call with our team, and we’ll be happy to give you a quote that covers everything you need. To Schedule Your FREE Assessment, please visit www.atsidaho.com or call our office at 208-421-9802.

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